Alex is an experienced senior executive, having delivered major digital and community focused initiatives and led strategy, advocacy and communications units. Alex loves working with high-performing teams to enhance service delivery and drive outcomes that have true impact.
Alex is the Executive Director, Programs & Innovation at the NSW Environment Protection Authority where she leads a range of programs that support stewardship, waste avoidance, resource recovery and climate change actions. Prior to joining the NSW EPA, Alex spent 5 years at Service NSW where she led teams that have twice been finalists in the NSW Premier’s Awards for delivering world class customer service and excellence in service delivery. She has led teams focused on disaster recovery, grants, fraud control and innovation.
She shares her passion through speaking engagements on customer experience, transformation initiatives, agile ways of working and digital disruption. Alex has a Bachelor of Commerce (Marketing) / Laws and Graduate Diploma in Legal Practice. She is also a Graduate of the Australian Institute of Company Directors. Alex started her career as a corporate lawyer for an international law firm.
Alexandra joined Westhaven’s Board of Directors in August 2022.
Qualifications
- Bachelor of Commerce (Marketing) / Laws – University of
- New South Wales (B.Com/LLB) – 1999
- Graduate Diploma in Legal Practice – College of Law – 2000
- Admitted to the Supreme Court of New South Wales – 2000
- Graduate of the Australian Institute of Company Directors (GAICD) – 2014
- Certified Agile Project Manager – APMG International – 2018
Experience
- Executive Director, Payments & Innovation, NSW Environment Protection Authority, December 2023 – Present
- Executive Director, Disaster Preparation & Recovery, Service NSW, October 2022 – December 2023
- Director, Payments & Fraud Control, Service NSW, June 2021 – October 2022
- Director, Strategy, Service NSW, July 2019 – June 2021
- Director, Program Delivery, Service NSW, June 2018 – July 2019
- Director, Business Improvement, NSW Department of Industry, January 2017 – June 2018
- Director, Advocacy, Media & Communications, Office of the NSW Small Business Commissioner, July 2012 – January 2017