Westhaven - Live How you Choose

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Service Scheduling Manager

Post Date:

Are you a results-driven leader with a passion for optimising scheduling within a disability support environment? Join our organisation and lead a talented team to drive compliance and efficiency improvements

 

Westhaven is seeking a Service Scheduling Manager to join our growing team to manage compliant service delivery rostering practices, implementing innovative strategies to streamline scheduling processes and maximise resource utilisation.

Benefits That Matter:

  • Competitive Salary: Level 7, Pay Point 1
  • Hybrid Work Environment | Location: Dubbo or Orange
  • Tax-free salary packaging up to $15,900 per year (pro-rata)
  • Enjoy a tax-free meal and entertainment card up to $2,650 per year (pro-rata)
  • Fitness Fanatic? We’ve Got You Covered: Fitness Passport to Energise Your Lifestyle
  • Be part of a culture that values diverse backgrounds and experiences

 

About You

As the Service Scheduling Manager you’ll lead a productive team of Service Scheduling Officers to ensure compliance with modern award standards while ensuring high-quality service is delivered to our clients. 

Key Responsibilities 

  • Lead a high-performing team to achieve organisational strategic objectives
  • Analyse financial data to optimise business processes to improve efficiency
  • Oversee the compliance to award policies and Westhaven rostering practices
  • Manage roster services, ensuring quality client care whilst monitoring financial costs 
  • Cultivate relationships with stakeholders to enhance collaboration and improvements

 

You will have:

  • Tertiary qualification in Business Management or equivalent
  • Demonstrated knowledge of modern award interpretation and NDIS operations 
  • Demonstrated experience in leading and mentoring a successful team
  • Previous experience utilising rostering systems and practises
  • Proven ability to manage projects within a timeframe and budget

 

About us

Westhaven is, and will continue to be, the provider of choice for disability support services and accommodation across regional NSW.  Westhaven provides client-centric, high quality programs and activities that provide whole of life support for people with disability, including offering houses that are homes, enabling choice and control and supporting clients to live life the way they choose. 

 

Requirements of the role

  • Current NSW Driver’s licence 
  • Obtain and maintain a paid Working with Children Check (WWCC)
  • Obtain and maintain a National Disability Insurance Scheme Workers Check (NDISWC)
  • Willingness to undertake a pre-employment police check

 

About applying

Please submit your CV and a maximum one (1) page cover letter addressing your abilities to undertake the key responsibilities of this role. 

We encourage diversity and inclusion 

Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.

 

For more information or confidential enquiries please email Peter Jones, Chief Financial Officer, at peter.jones@westhaven.org.au

 

Applications close: The selection process will commence upon the receipt of applications and will close at 9am Thursday 26th September 2024 or prior, if a suitable candidate is found.

Link to Position Description