Are you an exceptional leader who is looking to make a meaningful contribution and create positive influence for people living with disability?
Hybrid Work Environment, Based in Dubbo
Tax-free salary packaging up to $16,000 per year (pro-rata)
Enjoy a tax-free meal & entertainment card up to $2,650 per year (pro-rata)
Fitness Fanatic? We’ve Got You Covered: Fitness Passport to Energise Your Lifestyle
Embrace Diversity, Spark Inclusion: Commitment to Diversity and Inclusion
Westhaven is seeking an experienced leader to foster and promote an organisational culture which enables the delivery of high-quality & safe services to enable people living with disability to live life the way they choose.
About the role
As the Regional Manager, Adult Services, you will oversee disability support services to ensure quality and personalized customer experiences. Leading your team of service managers through transformative change focused on continuous improvement, innovation, and sustainable growth.
Key responsibilities:
Business Management
Manage day-to-day disability services to ensure quality support and financial sustainability.
Analyse financial data to inform staffing needs and client care strategies.
Develop and implement Operational Plans aligned with strategic goals.
Resolve complex issues affecting client care and operational efficiency.
Identify and escalate strategic risks and issues.
Leadership and Team Culture
Mentor a high-performing team of Service Managers, fostering a positive, inclusive environment.
Promote continuous learning, quality improvement, and operational excellence.
Conduct regular quality assessments to enhance productivity and efficiency.
Oversee performance management through feedback, reviews, and professional development.
To be on the forefront of this opportunity you will have:
Demonstrated leadership capability in managing teams through change, with hands-on experience coaching and developing staff.
Advanced problem-solving skills, emotional intelligence, and the ability to address complex situations with professionalism.
Strong relationship-building skills to work effectively with diverse internal and external stakeholders.
Excellent communication skills, both written and verbal, with proven ability to interpret and use data to inform decisions.
Sound financial acumen, including experience in budgeting and resource allocation.
Previous management experience in healthcare, community, or not-for-profit settings, with familiarity in quality management and continuous improvement processes.
Essential requirements of the role:
Relevant Tertiary qualifications
Current valid NSW Driver’s licence
Obtain and maintain a current paid Working with Children Check (WWCC)
Obtain and maintain a valid National Disability Insurance Scheme Workers Check (NDISWC)
About us:
Westhaven is and will continue to be the provider of choice for disability support services and accommodation across regional NSW. Westhaven provides client-centric, high quality programs and activities that provide whole of life support for people with disability, including offering houses that are homes, enabling choice and control and supporting clients to live life the way they choose.
About applying:
Please submit your CV and a cover letter addressing your abilities to undertake the key responsibilities of this role.
We encourage diversity and inclusion
Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.
For more information or confidential enquiries please email Penny Gibbs, General Manager Adult Services at penny.gibbs@westhaven.org.au
Applications close: The selection process will commence upon the receipt of applications & will close at 9am Monday 28th April 2025 or prior, if a suitable candidate is found.